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Get Help With...Safety
Before digging around underground power facilities
Customers serviced by underground power lines should be aware of landscaping clearance and other guidelines before working around our equipment.

Maintaining proper landscaping clearances around padmount transformers allows our crews to safely perform necessary inspection and maintenance work. Woody plants, ornamental grasses, shrubs and trees must be kept at least 8 feet from the front of the pad (the side with the enclosure doors) and at least 3 feet from the sides and back. Plantings located too close create a dangerous work area and may hamper efforts to restore power in an emergency. In addition, the plants may be damaged by workers trying to access underground facilities.
Before adding or removing trees, shrubs or other plantings (including stumps), obtain free safe digging information to avoid disturbing buried utility lines. The following work site information will be needed:
- County, city or township
- Street address
- Intersecting streets or roads
- Distance and direction from intersection
- Extent of work (front/rear/both sides)
- Date excavation will take place
- Type of work
- Your name
- Contact phone number
- Contractor contact person or other additional information
Ohio - Ohio Utilities Protection Service (OUPS) - Open 7 days a week including holidays At least 48 hours ahead, but not more than 10 days before 1-800-362-2764 www.oups.org
Pennsylvania - PA One Call - Open 7 days a week including holidays At least 3 working days hours ahead, but not more than 10 days before 1-800-242-1776 www.paonecall.org
New Jersey - Open 7 days a week including holidays At least 3 working days hours ahead, but not more than 10 days before 1-800-272-1000 www.nj1-call.org
New York - Open 7am to 5pm Week days At least 2 working days hours ahead, but not more than 10 days before 1-800-962-7962 www.digsafelynewyork.com
All centers take emergency call 24 hours a day seven days a week.
Still need help?
Contact us with your questions.
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