Get Help With...Outages


Current system outage maps


Outage assistance

Get an overview of our outage assistance...

What to do if you lose power

Learn what to do when the power goes out...

FirstEnergy's storm restoration process

FirstEnergy begins preparing for storms long before they hit...

Thunderstorms

It's important to know what to do during thunderstorms...

Power outage news & information

Get information on a current outage...

How to use a backup generator safely

Knowing how to operate your backup generator is critical...

Other steps to take during an outage

There are many things to think about during an outage...

Stay safe around downed power lines

What to do when you encounter a downed or sagging line...

Be prepared for an outage

Power outages can occur any time, so it's important to be prepared...

Frequently asked questions about power outages

Check to see if your question is answered here...

How to check your circuit breakers or fuses

Know when and how to check your circuit breakers or fuses...

Winter storms

Winter storms can cause outages...

Heat waves

Heat waves are common summer occurrences in our service area...

Reporting an outage by TTY-TDD

We have specific numbers for TTY or TDD equipment users...