Get Help With...Outages
Get an overview of our outage assistance...
Learn what to do when the power goes out...
FirstEnergy begins preparing for storms long before they hit...
It's important to know what to do during thunderstorms...
Get information on a current outage...
Knowing how to operate your backup generator is critical...
There are many things to think about during an outage...
What to do when you encounter a downed or sagging line...
Power outages can occur any time, so it's important to be prepared...
Check to see if your question is answered here...
Know when and how to check your circuit breakers or fuses...
Winter storms can cause outages...
Heat waves are common summer occurrences in our service area...
We have specific numbers for TTY or TDD equipment users...
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