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Get Help With...
Reporting an outage by TTY-TDD
If you have a communication disability and your location has a text telephone (TTY) or Telecommunications Device for the Deaf (TDD) equipment, you can report an outage by calling:
| Jersey Central Power & Light |
1-800-221-0479 |
| Metropolitan Edison |
1-800-522-2376 |
| Ohio Edison |
Call Ohio Relay Services |
| Penn Power |
PA Relay Service
1-800-654-5984 |
| Pennsylvania Electric |
1-800-522-2376 |
| The Illuminating Company |
Call Ohio Relay Services |
| Toledo Edison |
Call Ohio Relay Services |
When you call, please be ready with the following information:
- Street address of the outage location
- Whether the location is a residence or business
- How far the outage extends (to the best of your knowledge)
- Phone number where you can be reached
Still need help?
Contact us with your questions.
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